Privacy & Safety
we take our clients' privacy very seriously. Our only interest is to make sure we can communicate with our clients in a prompt fashion and to fulfill orders and queries in a timely manner.Information you give us - such as your name, address, email and phone number when placing an order. This is strictly needed to fulfill the order and is not passed onto any 3rd party for marketing purposes. If you have signed up for our newsletter, that is an opt-in by the client when selecting the type of newsletter you want to receive.To fulfill an order - we do use external partners, such as for processing payment or for shipping the orders. The information is strictly for fulfilling orders, they have access to this data needed to perform these functions but are prohibited from using it for marketing purposes.Your data is secured by Secure Sockets Layer (SSL) software which encrypts your input. We do not store your card information.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
30 Day Exchange or Refund on all "Accessories and non Tobacco" Items with all original package and in new condition.
No Refunds on ANY Tobacco items, but if your order arrives damaged we will resend you a replacement order or provide store credit.